NEW FULL CERTIFICATION COURSES
Online Jobber Customer Service & Sales Training
ONLINE Inside Sales and Customer Service Certification Course
Learning Outcomes:
> Elevate the current skills of your inside sales counter staff
> Improve listening, speaking and telephone communication skills
> Help your team deal with difficult customers and complaints
> The importance of projecting a consistent professional image
> How to close the sale and earn customer loyalty
> Practical tips for positive mindset and organization
For more information, click here!
ONLINE Delivery Drivers Customer Service and Teamwork Course
Learning Outcomes:
> Tips and techniques to developing a positive teamwork and attitude
> Organizational skills – maximizing organizational skills to enhance productivity and efficiency
> Parking lot professionalism
> How to create a positive, consistent experience when delivering product
> Effective communications skills to create positive impressions
> Learn how to develop a personal and professional plan for improvement
For more information, click here!
ONLINE Managers Leadership, Sales and Customer Service Course
Learning Outcomes:> Techniques in maintaining a daily positive attitude and co-worker relationships
> Organizational Leadership
> Professional interpersonal communications skills
> Techniques on how to motivate others
> One-on-one coaching techniques
> Guiding team members to achieve collaborative goals
> Planning and conducting productive team meetings
> Strategically set goals to enhance overall sales & performance
> Create store consistencies and best practices for service
For more information, click here!
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