NEW SHORT CERTIFICATION COURSES Managers Leadership, Sales and Customer Service Online Courses
LC1: Positive Mindset and Work Environment Short Course for Leadership
Online Training | Managers
A positive work environment is not just a good way to bring customers into the business. It is a great way to retain ambitious and hard-working members. This training can not only help new managers to have a plan to create positivity, it is a wonderful refresher for veteran leaders to double check how they are coaching others to stay positive.
LC2: Organizational Leadership Skills and Team Goal Setting Short Course for Leadership
Online Training | Managers
Setting goals is integral to being productive. If you don’t have a direction to go, chances are you can get stagnant. In this course, leaders will set goals, learn how to overcome challenges with creating team goals and get tips on how to be even more efficient and productive.
LC3: Communicating with Employees and Creating Employee Value Short Course for Leadership
Online Training | Managers
This customized training program will teach store managers and leaders within the business to apply effective leadership skills that focus on enhancing customer service, selling skills and teamwork. The training will provide managers with a toolbox of leadership skills and resources that they will relate to and be able to apply effectively.
LC4: Communication Skills and Creating the Greatest Customer Experience Short Course for Leadership
Online Training | Managers
This customized course will teach store managers and leaders within the business how to communicate with team members in a way that is relatable and will encourage a high-energy company culture. The second lesson will review the sales process with tips on how to make a first-class impression on any customer that walks through the door.
LC-FULL: Managers Leadership, for Sales and Customer Complete Course - 12 Modules
Online Training | Managers
The effectiveness of any inside sales team reflects its leadership, and this online course will make your managers shine! This series of training courses covers all aspects of leadership in store management, with emphasis on building a team that provides unmatched salesmanship and customer service.
